IT Support Engineer - Top Career Group

Wednesday, September 19, 2018

IT Support Engineer



What is IT Support Engineer

An IT support engineer is responsible for providing technical support to any IT related issue. They monitor the computer systems and a network of an organization. Their list of tasks include:

Responsibilities Of IT Support Engineer

  • Configure computer systems printers, telephones and solve issues regarding them.
  • Troubleshoot technical issues regarding any IT equipment such as printers, desktops, laptops, tablets or any network related issue.
  • Proper documentation of the issues is done so that any other IT staff could read the problem and understand the solution.
  • Test the latest technologies.
  • Keep follow up with the clients and provide accurate feedback to them.
  • Handle all IT duties
  • Operate Microsoft Servers
  • Handle Issue with proxy servers and all devices

IT Support Engineer Average Salary

Salary depends on your rank and position. Different countries pay different average salary to support engineers. In United kingdom average salary of IT support engineer is $53,652. 

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